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When you order envelopes, you want them delivered right and delivered fast. And you don’t want to play phone tag when you need a question answered.
Our sales and customer service function is designed around you. Your account representative is your direct, personal contact for every phase of your order, from determining your specs to delivering your quote to scheduling production to making sure your envelopes are delivered on time, as ordered and on budget. Our automated, proprietary QuickQuote™ and QuickCheck™ systems give your account rep the tools to respond quickly and accurately, no matter what your needs.
If you have a question, if you want to check the status of your order, if you need to make a change, you have one person to call. Your account rep is personally responsible for your order, for your satisfaction.
All the way to the top
And that’s a commitment we back all the way to the top. If your account rep can’t help you, we’ll put you in touch with the person who can, even the president of the company. Envelopes may be our business, but service is our mission.
Our Guarantee
We guarantee you’ll be satisfied with your order. If you’re not completely satisfied with the construction or materials of your order, we will do whatever it takes to make it right. If a deficiency can be corrected, we will correct it. If an adjustment must be made, we will make it. If an order must be replaced, we will replace it. Period.
Read more about our Quality Guarantee here.
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