frequently asked questions

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...1700 Averill Road, Geneva IL 60134 - tel 800.621.8155 - fax 630.262.1450
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Continental Envelope wants to make your experience ordering envelopes from as a smooth as possible. That's why we assembled answers to some of the most common questions we receive.

If you don't find your answer here, please feel free to call one of our Customer Service representatives (800-621-8155).

What are your Terms?
Terms are net 15.

How do I obtain envelope samples?
Obtain samples by calling 800-621-8155 and ask for customer service or e-mail (sales@continentalenvelope.com).

How long will it take to get my job delivered?
Average turnaround time is two to three weeks. Ask your salesman for a specific delivery date when you place your order.

How do I send a file to your FTP site?
ftp://ftp.continentalenvelope.com
Login: Stonebridge
Password: 1700

Place all files into the current directory.

If sending files via FTP, please also send an e-mail to       artwork@continentalenvelope.com letting us know you have uploaded files.

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